M.E.E.T. - Breaking New Ground
Run time: 31 Minutes
Let’s face it. As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction.
M.E.E.T. Breaking New Ground
demonstrates how to use the M.E.E.T. model as a practical tool for managing diversity dynamics while emphasizing inclusion and respect. The 4-step model (Make time to discuss - Explore differences - Encourage respect - Take personal responsibility)
is based on real experiences involving conflict resolution, difficult conversations, stressful situations and diversity dynamics. It can be useful in addressing unconscious bias, stereotyping, bullying and other unhelpful responses that create toxic environments and undermine productivity. The M.E.E.T. model assists employees at all levels in learning how to recognize, respond to and resolve situations arising from individual and cultural differences in a manner that promotes respectful outcomes, cooperation and teamwork.
This program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. Using highly relevant and realistic video scenarios involving common situations, the scenarios demonstrate techniques for handling stressful communication involving sensitive issues in ways that maximize respect for differences while reaching agreement on what is needed to resolve the conflict or difficulty. The emphasis is placed upon creating the “common ground” needed for “common-sense” agreements which support working relationships and organizational effectiveness.
After completing the training, participants will be able to:
- Explain the importance of inclusion and respect in the workplace.
- Describe common situations involving diversity dynamics.
- Use the M.E.E.T. model in day-to-day interactions involving diversity dynamics.
A Sollah Interactive Title